Dear Dunkin Donuts,
You really need to learn something from the way McDonald’s handles their iced coffee. They’re like machines. When you order you know exactly how much ice, cream, and sugar you are going to get every day, no matter who is working, it’s like they beat them if they put in even one extra cube. Why should you care? Because I drive further (past a McDonald’s) and pay more for your iced coffee and can’t get a consistent cup there to save my life. I live in Florida and while I guess your workers think it smacks of generosity to put 8 ice cubes in a medium iced coffee, by the time I get home (and add more sugar) I have maybe some ghosts of ice cubes left in there, mocking me as they dissolve in the 90 degree Florida heat that neither the air conditioning in my car or home can really touch. It’s been less than an hour since I ordered, I’ve only been indoors, and there is no ice left. None. I am actually going to start ordering a cup of ICE with my iced coffee which is just annoying as it is ridiculous, but maybe then my regular DD will get the hint.
Get it together Dunkin Donuts!
PS: Everyone who works there is really nice, I’m mad at you, corporate, for not enforcing consistency.